I want to speak with an agent

To speak with an agent, you can find all the details on our <a href="https://www.blackcircles.ca/en/contact">contact page</a>. You’ll be able to access our phone numbers or chat with one of our available agents <a style="color: #00AB55;">via live chat</a>.

I can’t find a tracking number for my order

Please fill out the tracking request form. Our customer service team will contact you shortly to provide your order tracking details. <a href="#formulaire-suivi-commande"></a> <a href="#formulaire-suivi-commande">Submit a tracking request</a>

What are the average delivery times?

Delivery times may vary depending on the type of order and the time of year. For the most accurate information, we recommend visiting our <a href="https://www.blackcircles.ca/en/faq/shipping-and-delivery/when-will-my-tires-be-delivered">dedicated FAQ page</a> on delivery timelines.

I’VE ALREADY ORDERED

Track my order

GO BACK

Can’t find your tracking details or the information isn’t displaying properly? Check my order status first. If the issue persists, use the form below and our team will help you retrieve your delivery information.

Easily check your order status using your order number, email, or phone number.

Frequently Asked Questions

To speak with an agent, you can find all the details on our contact page. You’ll be able to access our phone numbers or chat with one of our available agents via live chat.

Please fill out the tracking request form. Our customer service team will contact you shortly to provide your order tracking details.
Submit a tracking request

Delivery times may vary depending on the type of order and the time of year. For the most accurate information, we recommend visiting our dedicated FAQ page on delivery timelines.