Are payments secure?
Absolutely, blackcircles.ca complies fully with PCI compliance legislation to ensure that there is no risk to your personal and payment details. Payments for blackcircles.ca orders are processed by CYBERSOURCE, a global leader in e-commerce and payment processing.
We take the security of our customers data very seriously and work hard to ensure that all failsafe systems and processes are fully up to date with the latest best practices.
Why am I being asked to provide ID?
In rare cases, we may request a piece of identification or supporting documentation to confirm a customer’s identity when an order shows signs of potential fraud. This measure is solely intended to protect our customers and ensure the security of all transactions. Any information provided is treated in strict confidence, in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA).
If you still have questions regarding payments, please contact us using one of the following methods:
Tel: (844) 926-2527
Email: support@blackcircles.ca