Product Availability and Backorders

As mentionned in our Terms and Conditions, and Despite the Company’s efforts to maintain accurate inventory information on the Website, a product that has been ordered and paid for may occasionally become unavailable at the time the order is processed.

In such cases, you may request the cancellation of your order and obtain a refund. The Company also reserves the right to unilaterally cancel the order and issue a refund upon notice to you.

At its discretion, a Blackcircles representative may contact you in certain cases to propose alternative products or solutions. If you choose to place a new order and replace the original product with a higher-value, non-equivalent product, you agree to pay the applicable price difference. No higher-value product will be provided unless and until such difference has been paid in full.

Subject to any consumer rights provided by applicable law, the remedies set out in this section constitute the sole remedies offered by the Company in the event of product unavailability or stock shortages. For greater certainty, the Company shall not be required to reimburse any price difference incurred for a product purchased from a third party, nor shall it be liable for any inconvenience, delay, loss of time, or damages resulting from such unavailability or stock shortage.