How long does it take to get a refund

Refund timelines may vary depending on the situation, as each request is reviewed individually.

That said, once a refund is approved, it is processed promptly. Please note that standard bank processing times apply, which typically take 5 to 7 business days, depending on your financial institution, before the amount appears on your original method of payment.

In certain exceptional cases — such as warranty claims — the process may take up to 30 days. Rest assured, these situations are uncommon, and we always do our best to complete refunds as quickly as possible.