Contact Us
Our team is here to help with any questions about your tires, orders, or installation.
Before reaching out, you can also visit our Help Centre, where you’ll find answers to the most frequently asked questions.
Need help with your order or looking for information before placing one?
Our team is here to help. Select the option that best matches your situation to get assistance as quickly as possible.
Need to speak with one of our expert agents?
Our team is available to answer your questions and help you with your tire purchase.
Our regular business hours
| Days | Pacific | Mountain | Central | Eastern | Atlantic |
|---|---|---|---|---|---|
| Monday to Friday | 5:00 – 7:00 p.m. | 6:00 – 8:00 p.m. | 7:00 – 9:00 p.m. | 8:00 – 10:00 p.m. | 9:00 – 11:00 p.m. |
| Saturday | 11:30 a.m. – 7:00 p.m. | 12:30 p.m. – 8:00 p.m. | 1:30 p.m. – 9:00 p.m. | 2:30 p.m. – 10:00 p.m. | 3:30 p.m. – 11:00 p.m. |
| Sunday | 11:30 a.m. – 7:00 p.m. | 12:30 p.m. – 8:00 p.m. | 1:30 p.m. – 9:00 p.m. | 2:30 p.m. – 10:00 p.m. | 3:30 p.m. – 11:00 p.m. |
Frequently Asked Questions
To save time, you can first visit our FAQ, where you’ll find answers to the most frequently asked questions. If you need further assistance, you can also chat with one of our agents through our live chat support.
You can also call us directly at the phone number listed on this page to speak with a Blackcircles.ca agent.
You can track your order directly from our order tracking page. If you can’t find your order or need more information, you can also submit a tracking request to our team through the tracking section on this page.
Delivery times may vary depending on the season, product availability, and delivery location. To see current estimates, check the delivery timelines on our dedicated page.
It may be possible to cancel an order depending on its processing status. For full details and steps to follow, please refer to the information in our FAQ, where you’ll find everything related to order cancellations and modifications.